1. Return & Refund Policy

At Afzaljee, we aim to deliver premium quality products. However, if something isn’t right, we’re here to help.

Eligibility for Returns

• Items must be unused, unworn, and in original packaging.
• Return request must be made within 3 days of delivery.
• Products must be in resellable condition.

Non-Returnable Items

• Used perfumes or opened fragrance bottles.
• Earrings (for hygiene reasons).
• Any item damaged due to customer mishandling.

Damaged / Wrong Product

• If you receive a damaged or incorrect item, contact us within 24 hours with clear images/video proof.
• We will offer a replacement or full refund after verification.

Refund Process

• Refunds are processed via bank transfer or JazzCash/Easypaisa.
• It may take 5–7 working days after approval.

Return Shipping

• Customer bears return shipping unless the issue is from our side.

👉 To request a return/refund, please email affzaljeee@gmail.com or contact on WhatsApp: +92 319 2153940 with your order number and photos of the product.